POLICIES

PAYMENT
We accept PayPal and the following credit cards: Visa, MasterCard, and American Express.

SHIPPING: Domestic
All orders are shipped USPS within two business days of purchase.

Packages take 2-8 days to arrive. Standard USPS turn around time is 2-5 days during non-seasonal times of the year. 

Packages are not insured except upon special request. If you would like to purchase insurance for your item(s), please send us an email before making your purchase.

SHIPPING: International
We are currently unable to process orders outside the Continental US.

RETURNS
Orders may be returned as long as: the order is unused, unopened & in their original condition within 15 days of receipt. Final sales, custom & wholesale orders cannot be returned. Shipping will not be refunded. Refunds will be given in the original form of payment.

If you have questions or concerns regarding specifics of returning an item you can always contact us at info@pilgrimpaperco.com

FAQS

ARE YOUR PRODUCTS ECO-FRIENDLY?
Yes! We believe that good paper products start with good paper practices. All our paper and envelopes are FSC-certified, Green-e certified, made Carbon Neutral and contain a range of 30-70% post-consumer paper. We partner with a local FSC-certified print shop that uses soy and non-toxic inks, cutting down on fuel emissions and producing less chemical waste!

DO YOU DO CUSTOM WORK?
We specialize in beautiful, collectible illustrations and hand-lettering. We offer custom design services for wedding suites, birth announcements, party invitations, personal stationary and branding. Availability is limited, so please make sure to contact us months in advance of your event. All custom work inquires can be made by email to info@pilgrimpaperco.com

DO YOU HAVE A MAILING LIST?
Yes! Our subscription bar is at the bottom of every page of our website. Sign up for the newest and shiniest things we have going on -- and no pressure, you can always opt out!